Return Policy
Last updated: June 11, 2025
Thank you for shopping at Shadespk. We strive to offer high-quality products and a seamless shopping experience. Please read our return policy carefully before making a purchase.
No Returns or Exchanges
We do not accept returns or exchanges on any products purchased through our website.
All sales are considered final.
Exceptions – Wrong or Damaged Items
We only accept return requests under the following conditions:
- You received the wrong product.
- The product was damaged during transit.
If your order falls into one of the above exceptions, please notify us within 48 hours of receiving the parcel by emailing sales@shadespk.com.
To process the return, you must include:
- Your order number
- Clear pictures or videos showing the issue
- Your contact details
Refunds (If Applicable)
If your claim is approved, we will offer one of the following options:
- A replacement of the same item (subject to availability)
- Store credit
- A refund to your original payment method (only if replacement is not possible)
- A discount coupon code
Please allow up to 7 working days for refund processing once approved.
Shipping Costs
Shipping costs are non-refundable unless the item sent was incorrect or damaged.
Please note that shipping costs may be deducted even if a product was purchased with “free delivery”.
If a return is authorized, we will cover the return shipping in cases where we are at fault.
Contact Us
If you have any questions about our return policy, please contact us at:
Email: sales@shadespk.com