Shipping Policy
Last updated: June 11, 2025
Thank you for visiting and shopping at Shadespk. Below are the terms and conditions that constitute our Shipping Policy.
Delivery Coverage
We currently ship orders across Pakistan. International shipping is not available at this time.
Order Processing Time
All orders are processed within 1 to 2 business days (excluding Sundays and public holidays). Orders placed after business hours will be processed the following business day.
Estimated Delivery Time
- Major Cities: 2–3 business days
- Other Areas: 3–5 business days
- Remote Areas: 5–7 business days
Note: Delivery times are estimates and may vary due to factors such as weather, courier delays, or high order volumes.
Shipping Charges
- Flat Rate: PKR 300 for all orders
- Free Shipping: on select orders
Cash on Delivery (COD)
We offer Cash on Delivery service nationwide. Please ensure your contact number and address are accurate to avoid delivery issues.
Tracking Your Order
Once your order is shipped, we will send you a confirmation message with tracking details via SMS or email. You can use the tracking number to follow your shipment’s progress.
Delays and Undeliverable Packages
We are not responsible for delays caused by courier services or incorrect shipping information. If a package is undeliverable due to a wrong address or repeated failed delivery attempts, the customer will be responsible for any re-shipping costs.
Damaged or Lost Items
If your package arrives damaged or is lost in transit, please contact us within 48 hours at sales@shadespk.com with your order number and photos (if applicable). We will investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or our shipping process, please contact us:
Email: sales@shadespk.com